Reports to the Care Team Leader
This role works as part of a wider care team to provide person centred care to individuals suffering from Dementia, enduring mental illness and associated challenging behaviour.
Main Focus and Responsibilities
- To provide high quality person centred care in line with the individual resident’s care plan.
- Working to the Care Provider and industry regulations, including adhering to the Skills for Care Code of Conduct for Adult Social Care Workers.
- To assist residents with daily personal care, including bathing, dressing and any ongoing personal hygiene requirements as required.
- To ensure that any used clothing and soiled bedding is removed from the resident’s room and taken to the laundry for cleaning.
- To support resident’s independence by encouraging residents (where possible) to participate in their own personal care and daily activities.
- To work in a professional manner, in order to uphold our residents right to privacy and dignity; including protecting their individual care records, maintaining a private environment during personal care activities; and discussing care information on a need to know basis with people who are key to the individual resident’s care.
- To ensure that all residents are offered and receive a variety of foods as well as a selection hot and cold drinks throughout the day, in order to promote healthy fluid and nutrition levels.
- To assist less mobile residents with daily activities such as eating, drinking and moving around.
- To work with your colleagues to identify and (where possible) manage individual resident’s behavioural triggers.
- To respond promptly to nurse alarm calls, assessing each situation and supporting any residents in need of assistance.
- To be able to identify and engage residents in opportunistic activities to uphold and promote their mental, physical and social wellbeing.
- To communicate and engage residents in a manner appropriate to their mental health needs and level of understanding.
- Acknowledge and engage with our resident’s family and visitors to create a welcoming environment.
- Promote best practice through knowledge sharing with fellow colleagues, leading by example, as well as reading and implementing new ways of working.
- Maintaining resident’s records on the Care Docs system by recording daily care activities.
- Working in the best interests of residents by supporting the choices of individuals in our care and raise any issues that may conflict with this to the Clinical Team Leader.
- Act as a Key Worker – liaising with family members and the resident’s named Nurse to ensure that our resident has appropriate clothing, footwear, toiletries and that disability aids are maintained (glasses, hearing aids, dentures etc).
- Work in line with Health and Safety policies (including infection control) to maintain a safe environment for yourself, residents, visitors and your colleagues; reporting any accidents that may occur.
- Safeguarding residents in our care, raising any concerns with a Care Team Leader and/or a nurse.
- To assist with End-of-Life Care for residents who are terminally ill.
- Approachable, friendly and personable manner with an ability to interact with people on all levels.
- An understanding of Person Centred Care, being able to demonstrate this on a daily basis to enhance residents experience of care.
- A compassionate individual, with the ability to treat residents and colleagues with respect.
- Self-motivated with the ability to take responsibility for a problem and see it through to resolution.
- Able to show a willingness to learn in order to continue developing existing skills and knowledge.
- Have the courage to be able to challenge poor practice in a professional manner without prejudice.
Qualifications and Experience
- A Care Certificate or NVQ Level 2 in Health and Social Care.
- If the individual does not have any previous experience in a Health and Social Care environment, they must have functional skills in Maths and English, demonstrating the ability to work towards a Care Certificate.